Cookies Policy

Cookies are small text files that a website stores on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise your device and remember information about your visit. Cookies can make a website work correctly, help website owners understand how visitors use their services, and support a more relevant online experience.

Some cookies are placed directly by Winspirit Casino. Other cookies may be placed by third-party service providers that support website functions, security, analytics, advertising or other online services. These third parties may process information collected through cookies in accordance with their own privacy notices and applicable law.

A cookie does not normally identify you by name on its own. However, information collected through cookies may be combined with information you provide to us, information about your account, or information about your device and activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

Types of cookies

Cookies may be grouped according to how long they remain on your device or the purpose for which they are used. Session cookies are temporary and are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period may differ depending on the cookie and its purpose.

• First-party cookies are set by the website you are visiting.
• Third-party cookies are set by a service or domain other than the website you are visiting.
• Session cookies are generally removed when your browsing session ends.
• Persistent cookies remain for a defined period or until removed from your device.
• Similar technologies can include pixels, tags, local storage and software development kits that perform functions comparable to cookies.

Winspirit Casino may use cookies and similar technologies for several legitimate business and operational purposes. The exact cookies used may change as the website, its features, security controls and service providers develop. Cookies may be used on the public website, account areas, gaming pages, promotional pages and other digital services made available by Winspirit Casino.

Strictly necessary cookies

Strictly necessary cookies help the website operate and cannot usually be switched off through ordinary cookie preference tools. They may support account access, page navigation, session management, fraud prevention, security controls, load balancing and the delivery of requested services. Without these cookies, some parts of the website may not function properly or may not be available.

Functional cookies

Functional cookies allow the website to remember choices you make and provide enhanced features. For example, they may remember language or display preferences, maintain settings during a visit, or help provide a consistent experience across pages. If you decline these cookies, some preferences may not be remembered and certain features may work differently.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, the time spent on pages, general device information, referral sources and technical performance. We use this information in an aggregated or otherwise appropriate form to identify errors, improve navigation, assess content and make the website more useful.

Preference and personalisation cookies

Preference or personalisation cookies may help tailor website content and settings to your apparent interests or previous interactions. Their use does not mean that every visitor will receive the same content. These cookies may support a smoother experience, but they are not essential to the basic operation of the website.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and show advertisements that may be more relevant to you. These cookies may be placed by Winspirit Casino or by selected third parties. We will use them in accordance with applicable consent requirements and do not intend this policy to override any choices you make through an available consent tool.

Responsible gambling and compliance purposes

Cookies and similar technologies may also support responsible gambling measures, identity and age checks, account protection, regulatory compliance, risk assessment and the prevention of fraud or other prohibited activity. These functions may be necessary to protect players, the website and the integrity of the services. Information used for these purposes may be reviewed alongside other account or transaction information where permitted by law.

You may be able to manage non-essential cookies through the cookie banner, preference centre or other settings made available on the website. Your choices may be stored in a cookie so that we can remember them. If you clear your browser data or use a different device or browser, you may need to set your preferences again.

You can also control cookies through your browser settings. Most browsers allow you to view cookies, delete existing cookies, block all cookies, block cookies from particular websites, or receive a warning before a cookie is stored. Browser controls differ, so you should review the help or privacy settings for the browser and device you use.

1. Open your browser's privacy, security or settings menu.
2. Find the section that relates to cookies, site data or tracking protection.
3. Choose whether to allow, block, delete or limit cookies.
4. If available, review the website's cookie preference tool and save your choices.
5. Repeat these steps on other browsers or devices if you use more than one.

Blocking or deleting cookies may affect the operation of the website. You may be unable to log in, maintain a secure session, save preferences, access certain features or complete some activities. Disabling cookies does not necessarily delete information already collected before the change. It may also not prevent all forms of storage or tracking where separate controls apply.

Some third parties may provide their own tools for managing analytics or advertising preferences. We do not control every third-party tool, browser setting or device control. You should consider the information provided by the relevant third party before using its services or changing your settings.

If you use the website while signed in to an account, cookie preferences may operate alongside account, security and compliance requirements. Turning off optional cookies does not remove obligations that apply to account holders, and it does not prevent us from using information that is needed to provide requested services, meet legal obligations, protect the website or support responsible gambling.

Winspirit Casino may work with service providers that help host, secure, analyse, maintain or improve the website. Those providers may use cookies or similar technologies on our behalf, or may process information collected through their services. We take reasonable steps to use providers and technologies that are appropriate for the relevant purpose, but third-party services may have separate terms and privacy policies.

Cookie information may include an internet protocol address, browser type, device type, operating system, approximate location, pages visited, dates and times of access, referring website, interactions with online content and technical event information. The information collected will depend on the technology used and the settings you choose. We may use this information in combination with other information as explained in our Privacy Policy.

We retain cookie-related information for no longer than reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by law. Retention periods can vary by cookie, service, security need and legal requirement. When information is no longer required, it may be deleted, anonymised or securely disposed of.

This policy may be updated from time to time to reflect changes to the website, technology, service providers, legal requirements or our privacy practices. The updated version will be published on this page, with the revised date shown where appropriate. You should check this page periodically to stay informed about how cookies are used.

Questions and privacy requests

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact method made available through the Winspirit Casino website. Do not include unnecessary sensitive information in an initial enquiry. We may need to verify your identity before responding to a privacy request or providing account-related information.

For further information about the collection, use, disclosure, security and access rights relating to personal information, please read the Winspirit Casino Privacy Policy. If there is any inconsistency between this Cookies Policy and the Privacy Policy, the documents should be read together and interpreted in accordance with applicable law.